Web Quote Import

 

 

Overview: One of the numerous benefits of the Point-of-Rental Website Module is the Web Quote Import feature. A customer can submit a quote from your integrated website right into your counter system. Terminals can also be placed in your store with your website up for customers to write a quote for themselves instead of standing in line on a busy day.

 

1.   After entering in your ID, from the upper left hand corner of the Counter System Main Menu, click Tools>Web Quote Import. This will bring up a window with all currently pending quotes that have yet to be imported. Select the one you wish and click OK.

 

 

Note* to clear a web quote from the “To be imported list”, import the quote and simply hit cancel in the contract processing screen.

 

2.   Point-of-Rental will then check if the phone number the customer used matches any records. If two customers share that same number as their primary number, a list of results with any customer with that phone number will display in search results and you can choose the customer you want.  If there is no record it will ask the question below: Click Yes. If you click No, the customer Quote from Web will be selected instead.

 

 

3.   You will then be taken to the customer record with the information they filled out online populated in the correct fields. The customer is not asked for their drivers license info and at that point you can scan their license if you have it in front of you.

 

 

4.   Click OK and you will be taken to the contract processing screen with the correct items and rental length. By default the status is a quote, but the Change Status button at the top allows you to change it to an open contract or a reservation.