Shows the daily credit card totals between Point of Rental and the credit card processor. The amount in your balance field should be the same as the POR totals. If there is a difference, then your credit cards will be out of balance.
Note: This option is only enabled if the optional integrated credit card software is purchased. If your credit card button is grayed out, then you are NOT intergraded.
ETIM
If you are using ETIM as your processor, you will have a different looking credit card inquire screen. You will see in the details that you can process both debit and credit cards.
Count – The number of credit cards run for the given day.
Balance – The total amount of credit cards your processor has processed.
POR Debit Cards – The total amount of debit cards that POR as registered
POR Credit Cards – The total amount of credit cards that POR as registered.
*Note – The total amounts from your debit and credit card will display in the POR totals. The amounts in the POR totals should equal the balance amount.
If the amounts do not match, then you will be out of balance and see the difference in a separate field on the left side of the POR Totals
PC CHARGE
You will notice if you are not on ETIM, then you will not see the debit and credit in the details screen.
If the amounts do not match, then you will see the difference in a separate field on the left side of the POR Totals. There are many reasons why your credit cards might not match. One reason, if communications are interrupted or not received by either the processor or POR then the transaction cannot be finalized.
When your credit cards do not match, the End of Day process cannot be started until the out of balance is resolved.