Overview: How to apply an in-store credit to an amount owed on a contract through the payment screen.
1. From the payment screen of any contract, if the customer has an in-store credit on their account, a button for “Apply in Store-Credit” will display as shown below. Click that regardless of what is in the Rent/Sale amount and the credit will automatically be applied. If the entire credit is not used the remaining value will still be held on the customer’s account.
2. If applying in-store credits does not pay the contract in full, you can then take payment for the remaining balance and or take a deposit if necessary.